Reference

kr709 Privacy Policy for Indian Accounts

kr709 sets out what we collect when you open an account from India, how we use cookies, wallet records, device data, and support messages, and how local-law requests…

ACCOUNT DATACOOKIE SETTINGSUPI RECORDSLOCAL LAW

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What We Keep and Why

kr709 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to the details you share when you create an account, contact support, or use payment rails such as UPI, Paytm, and PhonePe. We use those records to match deposits, confirm withdrawals, stop duplicate submissions, and handle account questions. If a local rule asks

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for longer retention, we follow that rule; if not, we keep the record only for the stated purpose and remove it when the retention period closes. We also store the minimum device and session data needed to keep the site working and to spot unusual access.
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When you ask for access, correction, or deletion, we first confirm that the request belongs to you and then act within the limits of local law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST PATHS

How to Reach Our Privacy Team

If you want help with a privacy request, use the contact path that matches your account. We accept questions about access, correction, deletion, or a copy of the details we hold. For faster handling, include the phone number or email linked to your account and tell us which record you want changed. We verify identity before any update, then confirm the next step in writing.

Team online

Account form

Send access, correction, or deletion requests through the form in your account area. Add the mobile number or email on file so we can verify the request and reply with the next step.

Site chat

Use site chat when you need a quick privacy question answered. Tell us whether the issue is a copy request, a correction, or a complaint about a stored record, and we will route it correctly.

Email thread

If you prefer email, send the request from the address linked to your account and include the relevant detail. We keep the thread attached to your file so you have a written trail.

STORAGE RULES

Cookies, Security and Retention

We collect only the details needed to open your account, protect logins, answer privacy requests, and keep records tied to payments.

Collection

We collect the details needed to open your account, confirm access, process support requests, and keep records tied to payments.

Cookies

Cookies store session state, language choice, and security flags.

Security

We protect account records with access controls and limited staff access.

Retention

Records stay only as long as we need them for the stated purpose, a dispute, a security check, or a…

Your request

If you spot a wrong phone number, email, or address, ask for a correction through the contact path linked to…

Local law

When local law permits access, we share the records we can disclose and explain any part that must stay private.

Common Privacy Questions and Answers

These questions cover the points people ask before they open an account or send a privacy request. We keep the answers practical: what we collect, how long we keep it, what cookies do, and how to reach us for a copy or correction. If your case is different, send the request through the contact path above and we will check what local law permits for your account.

It covers account details, device and session data, support messages, and records linked to deposits or withdrawals through UPI, Paytm, or PhonePe. We keep them only for the purposes described here and where local law allows.

We use them to open and protect your account, process requests, answer support messages, and meet legal checks. Where a field is optional, we say so before you submit it.

Yes. Send a request through the contact path linked to your account. After we verify identity, we share the records we can disclose and explain any part that local law requires us to keep private.

Yes. If a phone number, email, or address is wrong, ask us to update it. We may ask for proof before changing the record, because we only alter account data after we confirm the request is yours.

We keep records only for as long as needed for account operation, dispute handling, security checks, or legal duties. After that, we delete, anonymise, or archive them according to the retention schedule tied to the record type.

Some cookies keep session state, language choice, or security flags. They help the site remember your login and detect unusual activity. We do not use them to collect more than the policy says, and you can clear them in your browser.

The policy applies where we operate and where local law permits access to the service. If the rules in your region differ, we follow the rule that applies there and may limit a request if the law requires it.

kr709 Privacy Policy for Indian Accounts

How to Reach Our Privacy Team

Account form

Site chat

Email thread

Cookies, Security and Retention

Collection

Cookies

Security

Retention

Your request

Local law

Common Privacy Questions and Answers

01 What does this policy cover?

02 Why do you collect my details?

03 Can I ask for a copy?

04 Can I correct wrong details?

05 How long do you keep records?

06 Do cookies store personal details?

07 Does this apply outside India?

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